However, if you see an item that’s not online (usually in red and listed as DOWN), there are issues with Garmin’s servers–and in that case, you must wait for Garmin to fix the problems. In this case, follow the steps in this article to troubleshoot your Garmin device and the app. If all platforms and features are green and listed as ONLINE, then the problem is not server related. You do NOT need to sign in to check on the status of Garmin’s servers Go to Garmin’s Server status site to verify that Garmin Connect and other Garmin services are online. So the first thing to check when Garmin Connect isn’t working is those servers When your Garmin device syncs with Garmin Connect (or Garmin Express), that information uploads to Garmin’s servers and is then distributed. Garmin Connect works with Garmin’s servers to sync information across platforms and devices Users who don’t want to install the Garmin Connect app on their phones can use the Garmin Express software on their desktop computers to keep track of their workout activities and more. Which smartwatches pair with Garmin Connect?Īlmost all Garmin fitness, golf, and wellness products can connect with Garmin Connect. Garmin allows users to access Garmin Connect via a web-based online community besides the mobile connect app. Users can share health and fitness activities using Garmin Connect. Using the Garmin Connect app, users are now able to not only create new workouts or build courses but also able to take advantage of the Garmin Fitness community. Garmin’s Connect allows users to do much more than simple activity tracking. What are Garmin Connect and the Garmin Connect app? Garmin’s acquisition of FirstBeat Analytics will help sharpen its product offerings.LiveTrack not working on your Garmin smartwatch? Check these tips. How to contact Garmin Customer Support about issues and warranty info.Garmin releases new Solar models of the popular Fenix Pro and Instinct SmartWatches.WiFi Problems with your Garmin smartwatch? Try these steps.Don’t use WiFi and instead connect your Garmin via a cable to a computer with Garmin Express installed.Try using a different WiFi connection–make sure you connect your device to a 2.4 GHz signal.Restart your phone (not your Garmin device).Try to force quit Garmin Connect and then relaunch the app, or if available, clear Connect’s cache.Check for an update to Garmin Connect and update the app, if available.These restrictions are applied based on your current geographical location, resulting in errors listing Garmin apps or services as incompatible, unavailable, or restricted. Some applications are incompatible or unavailable due to local and country-specific restrictions and limitations.Sometimes we spend too much time trying to troubleshoot Garmin Connect on our devices only to realize that they have a scheduled maintenance issue causing the issue.Any support announcements? The next place to check and confirm that everything is working as intended is to look at their customer support Twitter feed. Is it up or down related to maintenance items? Check if there is an outage.
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